• All payments have to be made in the currency indicated on the invoice.
• Invoices are due upon receipt unless otherwise is communicated.
• %1 interest rate will be applied monthly for outstanding invoices for 30 days or more.
• Payment can be made via bank transfer. Our banks are indicated on the Proforma Invoices.
• Orders can be placed over the phone , by mail or by fax. Orders need to be accepted by SONMAK A.S. with an Order Confirmation.
• All sales terms will be specified by Order Confirmation.
• SONMAK A.S. will ship the goods according to customer preference.
• SONMAK A.S. reserves the right for a partial shipment if it is not in a position to complete the entire order.
• Customer should inspect and count all materials immediately.
• Customer must get back to SONMAK A.S. immediately if there is a problem with the shipment.
• Customer should notify the carrier immediately if the packages arrive damaged.
• Freight is Ex-works Ankara unless asked otherwise.
• Additional fees may apply if the customer ask for a door-to-door shipment.
• Returned items must be unused , missing no parts, otherwise SONMAK A.S reserves the right not to give full credit.
• Custom orders will not be credited.
• Private label orders will not be credited.
• Orders with marked and damaged original packaging will not be credited.
• If a return is accepted by SONMAK A.S. , SONMAK A.S. will issue a credit note immediately.
• If customer wants a refund , payment will bein the same form as original payment.
• Returned goods must be shipped to the following adress:
SONMAK MERMER VE SONDAJ EKİPMANLARI İMALAT A.Ş. , Sincan 1. Organize Sanayi Bölgesi, Göktürk Caddesi , No : 4 , 06935 , Sincan/Ankara , Türkiye.