Terms & ConditionsGARANTİ

• All payments have to be made in the currency indicated on the invoice.
• Invoices are due upon receipt unless otherwise is communicated.
• %1 interest rate will be applied monthly for outstanding invoices for 30 days or more.
• Payment can be made via bank transfer. Our banks are indicated on the Proforma Invoices.

• Orders can be placed over the phone , by mail or by fax. Orders need to be accepted by SONMAK A.S. with an Order Confirmation.
• All sales terms will be specified by Order Confirmation.

• SONMAK A.S. will ship the goods according to customer preference.
• SONMAK A.S. reserves the right for a partial shipment if it is not in a position to complete the entire order.

• Customer should inspect and count all materials immediately.
• Customer must get back to SONMAK A.S. immediately if there is a problem with the shipment.
• Customer should notify the carrier immediately if the packages arrive damaged.
• Freight is Ex-works Ankara unless asked otherwise.
• Additional fees may apply if the customer ask for a door-to-door shipment.

• Returned items must be unused , missing no parts, otherwise SONMAK A.S reserves the right not to give full credit.
• Custom orders will not be credited.
• Private label orders will not be credited.
• Orders with marked and damaged original packaging will not be credited.
• If a return is accepted by SONMAK A.S. , SONMAK A.S. will issue a credit note immediately.
• If customer wants a refund , payment will bein the same form as original payment.
• Returned goods must be shipped to the following adress:
SONMAK MERMER VE SONDAJ EKİPMANLARI İMALAT A.Ş. , Sincan 1. Organize Sanayi Bölgesi, Göktürk Caddesi , No : 4 , 06935 , Sincan/Ankara , Türkiye.

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      How can
      we help you?Contact Us

      If you want to get detailed information about the warranty terms, you can contact us at the phone number below or use the contact form on the side.
      Call us

      444 04 06